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Repair Male came as well as repaired the pipe and also filed a claim for damages. Pipe leaked once more next day and he came buy and also fixed it again. By now the ceramic tiles where coming up and carpeting was wrecked. I had actually a specialist visited and examined the damages and sent out the Safe step Business a repair work price quote.




We have called as well as left messages often times and nobody returns our telephone calls to let us know what is going on. Lots of telephone calls over three months and no return calls. I am 90years old and also do not require this agravation. Desired Outcome, Get in touch with by the organization; Repair; Complete the task, We have actually talked with the consumer and also requested the repair work quote from their specialist.

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They left a mess in the driveway, basement and also one person threw up in front lawn. Broke commode as well as it dripped in basement after sales person said they would certainly require to remove it. We spent for toilet repair service. Cracked paint on wall surfaces, walls, broken ceramic flooring ceramic tile and damaged toilet tissue holder.


After repeated conversations and also them disappointing up we told them to deal with the leaky window. Once more was informed they don't do windows as well as were informed the window needs to be replaced. Desired End result, Payment adjustment, We talked with the client on October 5th and also all concerns have been fixed with the exception of the home window.

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I was told to obtain estimate and also then they would certainly choose if the home window repair work or replacement would be covered. He (James) would have to take it to his superiors to see if it would certainly be approved.


09/23/2021On Aug 3, 2021 I gave a $2000 down payment to purchase a walk in bathtub. My money never got accepted try here and I have been calling to obtain my down payment returned.

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The refund was refined right into accounts payable that day. I should not have to call all the numbers I can locate to obtain my reimbursement. It is a real hassle to hold up one more company that is offering the same service to wait till I get my money back.

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When I attempted to use the tub, the circuit breaker maintained tripping. On Jan 21, 2021, I tried to utilize the bathtub.




I told her that somebody had actually currently appeared and was looking after it. (continued) Desired End result, I desire this tub out of my house, my sum total refunded, $2,500 for the upgraded water heating system that, I am contacting react to Ms. ***'s complaint. First, I wish to excuse the problems she has actually had with her walk-in tub.

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We have spoken to Ms - Southeastern Walk-In Tubs,. *** as well as we are mosting likely see to replace her existing walk-in tub with a brand-new walk-in bathtub of the exact same version as well as dimension with the same service warranty. Once the brand-new walk-in bathtub is set up and also she is fully pleased with the tub as well as the installment, we will certainly deal with the aggravation she has experienced throughout the duration where she was not able to use her walk-in bathtub.


This is a continuation of a previous problem that was not fixed to my complete satisfaction. Issue connected. We are not able to read the attachment filed by Ms. ***. walk-in tub company Charleston. When we try to expand it, the kind becomes as well fuzzy to review. *** Document Connected *** This is an extension of my previous issue that was not fixed to satisfy my satisfaction.

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Brian ******* called and claimed he wishes to obtain me a completely brand-new tub. I asked him what type of compensation I would enter addition to a new bathtub. Every single time I asked him, he would certainly claim, we will have to wait to see what prices are included with the new tub.


Saturday, June 26, my brand-new tub was lastly set up. After the new tub was installed, he claimed it was out of his hands and one more division would certainly be handling the finances.

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On July 13, I had a missed out on phone call hop over to these guys from a person from money. When I ultimately got him, he started out stating they generally pay $100 a month however given that it had actually been 6 months, he would certainly offer me $200 a month.


He said, well I could have obtained you a booster. He said he would certainly provide me an extra $1,000 off because of the water heater.